Prospeed Managed IT Services : Solution Services

Solution Services "I need more IT support"

Solution Services is designed for the business owner that has time to stay involved in
their technology environment, but wants our managed IT services experts to take care
of the rest. We work with you to determine what technology can be handled internally,
as well as the IT solutions and services best managed by us, providing proactive management of critical components, all at a fixed cost. Solution Services includes:

• General guidance on hardware and software purchases
• A fixed-fee service package for specific technology components, such as:
  • Security and firewall services
  • Business continuity, including data backup and recovery
  • Server and workstation management
• Our support engineers available on an on-call, hourly discounted rate for all
  items that fall outside of your service package

Solution Services Question (see entire FAQ for more information)

• What are the common areas where a Managed Service approach is used?

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